Privacy Policy for “Atelier Christian,” a massage center and spa. This policy is designed to be clear, compliant with regulations like GDPR, and instill trust in your clients.
Privacy Policy for Atelier Christian
Last Updated: [Date]
1. Introduction
Welcome to Atelier Christian. We are located at:
Studio & Main Contact:
Ulica Jana Kilińskiego 21
26-610 Radom
Tel. 48 385 89 90
Spa & Retreat House:
Ulica Polna 26-652 Milejowice
At Atelier Christian (“we,” “us,” “our”), we are committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our studios, use our website, or interact with our services.
By booking an appointment, using our services, or providing your information to us, you consent to the practices described in this policy.
2. Information We Collect
We collect information that you provide directly to us and information about your use of our services.
A. Personal Information You Provide:
Contact Details: Your full name, email address, phone number, and home address.
Booking Details: Your appointment history, treatment preferences, and gift card purchases.
Health Information: We collect basic health information through our consultation forms before treatments (e.g., allergies, injuries, medical conditions, pregnancy). This is essential for your safety and to provide a tailored service.
Payment Information: Transaction history and payment details. Please note: we process payments through secure third-party providers and do not store your full credit card details on our internal systems.
B. Information Collected Automatically:
Website Usage: When you visit our website, we may collect information about your device, IP address, browser type, and pages you visit through cookies and similar technologies.
3. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services: To schedule, confirm, and manage your appointments; to perform the treatments you request safely and effectively.
Communication: To send you appointment reminders, service updates, or important information about your bookings.
Payment Processing: To process payments for our services.
Marketing (with your consent): To inform you about special offers, new services, and promotions that may be of interest to you. You can opt-out of marketing communications at any time.
Health and Safety: To ensure the treatments we provide are safe for you based on the health information you disclose.
Improving Our Services: To understand how clients use our services and to improve our customer experience.
4. Legal Basis for Processing (GDPR)
For clients in the European Union, we process your data based on the following legal grounds:
Contractual Necessity: Processing is necessary to fulfill the service contract (e.g., providing your massage treatment).
Legal Obligation: To comply with legal requirements (e.g., retaining financial records for tax purposes).
Consent: For marketing communications, we rely on your explicit consent, which you can withdraw at any time.
Vital Interests: Processing your health data is necessary to protect your vital health interests and ensure your safety during treatments.
5. How We Share Your Information
We value your trust and do not sell your personal information. We only share your data in the following limited circumstances:
Service Providers: We share information with trusted third parties who assist us in operating our business, such as our booking software provider, email marketing service, and payment processors. These partners are obligated to keep your information confidential.
Legal Requirements: We may disclose information if required by law, such as to comply with a court order or other legal process.
6. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Your personal data is stored only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
7. Your Rights Regarding Your Data
You have the following rights concerning your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to correct inaccurate or incomplete data.
Deletion: You can request that we delete your personal data, subject to certain legal limitations.
Objection: You can object to our processing of your personal data.
Data Portability: You can request the transfer of your data to another service provider.
Withdraw Consent: Where we rely on consent, you can withdraw it at any time.
To exercise any of these rights, please contact us using the details provided in Section 9.
8. Cookies
Our website may use “cookies” to enhance your experience. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of the website.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
Atelier Christian
Ulica Jana Kilińskiego 21
26-610 Radom
Tel: 48 385 89 90
Email: [info@iwonarybinska.com]
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically.
3. Embedded Content
Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. Below you can find a list of the services we use:Youtube
We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.4. Cookies
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.Necessary Cookies (all site visitors)
- cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
- PHPSESSID: To identify your unique session on the website.
Necessary Cookies (Additional for Logged in Customers)
- wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
- wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
- wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
- wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
5. Who Has Access To Your Data
If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself. If you are a client with a registered account, your personal information can be accessed by:- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
6. Third Party Access to Your Data
We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:Envato Pty Ltd
For the purpose of validating and getting your purchase information regarding licenses for this theme, we send your provided tokens and purchase keys to Envato Pty Ltd and use the response from their API to register your validated support data. See the Envato privacy policy here: Envato Privacy Policy.Ticksy
Ticksy provides the support ticketing platform we use to handle support requests. The data they receive is limited to the data you explicitly provide and consent to being set when you create a support ticket. Ticksy adheres to the EU/US “Privacy Shield” and you can see their privacy policy here: Ticksy Privacy Policy.7. How Long We Retain Your Data For
When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation. If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.8. Security Measures
We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization. In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.9. Your Data Rights
General Rights
If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.
GDPR Rights
Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. ThemeREX permits residents of the European Union to use its Service. Therefore, it is the intent of ThemeREX to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.
10. Third Party Websites
ThemeREX may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by ThemeREX, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.
Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. ThemeREX bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.
11. Release of Your Data for Legal Purposes
At times it may become necessary or desirable to ThemeREX, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.